20% OFF YOUR CANVAS ORDER | PROMO CODE: CAN20

FAQ

Ans -  That's easy. Tap the Design Now Button or click here. In the event that you need assistance, either Live Chat with one of our representatives, or call 1-800-243-9227 during our normal business hours (Monday – Friday: 8:30 AM to 7PM EST), and we'll walk you through the procedure. We can also help you out with design recommendations so you will be certain to create a canvas that perfectly accents your life.
Ans - We'll layout, print and construct your new masterpiece in just 2-3 business days (for orders placed before 5 PM EST). Then it's down to a matter of shipping time. We offer many shipping options, standard shipping will take only 3 to 5 business days to reach you anywhere in the continental United States. We offer 2nd Day and overnight services for an additional fee.
Ans - Currently only to Canada, Hawaii, and Alaska.
Ans - Yes, every so often, you may be required to enter a promo code at checkout to receive your discount. Please check our home page to see if we are currently running a special.
Ans - Your tracking information is emailed to you the moment we ship your order.
Ans - No, the cost will not be included. To give as a gift, just enter the lucky person’s address in the shipping details during checkout.
Ans - We make it easy to upload any JPEG image from your computer. (That's the format taken by virtually all digital cameras.) Plus, you can import photos from Facebook.
Ans - Don’t worry. We'll tell you. When you upload your photo, we'll let you know if it's of sufficient quality. Most photos are.
Ans -  One of our expert designers is in charge of your canvas from the moment we process your order. That designer is responsible for ensuring a canvas that is guaranteed to satisfy even the toughest critics.
Ans - Sure, we offer a number of opportunities to modify your image. And you'll see the results right on screen before you place your order! You can rotate and crop your image anyway you like. You can even use a filter to give a color image, black & white or sepia tone look.
Ans - Our design tool actually shows you exactly where your photo goes and what parts of it wrap onto the edges. So you see it all in real time as you create!
Ans - We have many photo collage layouts to choose from. And unlike most other sites, you can do all of this at no extra charge! If you are interested in a custom Multi-Canvas Layout, please contact one of our representatives via Live Chat, or call 1-800-243-9227 during our normal business hours (Monday – Friday: 8:30 AM to 6:30PM EST)
Ans - Sorry, we do not currently offer scanning services.
Ans - Virtually any size you like. We have standard sizes for portrait, landscape, square and panoramic canvases.
Ans - That's up to you. You can choose to have your photograph wrapped onto the edges, gallery style. Or you can specify a specific color for the edges.
Ans - All of our canvases include mounting hardware sufficient to support the weight of your canvas on any wall. We install saw-tooth style bracket(s) on the back of your canvas for you, so all you have do is hammer your nail(s) into the wall and hang it up.
Ans - Sorry, we do not currently offer framing services, however we can provide an unmounted canvas to your specifications if you have a custom framing option in mind.
Ans - Your canvas should preferably be hung indoors only. While our canvases are UV resistant, no artwork should ever be hung in direct sunlight or in high-humidity areas such as a small bathroom, screen porch, or solarium.
Ans - Sure. Just use a gentle duster.
Ans - Please be aware that due to the customization properties of our products, we can only accept returned items in which there is a manufacturing defect present.
Ans - No problem. Just email us or chat with us now.
Ans - Only one promo code or voucher purchase per order. Sorry, but our discount offers can’t be combined. However, if you forget to enter your code or voucher during checkout, don't panic! Just contact us and we will add any valid code to your order and credit you the difference! Note - unless otherwise stated, promo code discounts replace any site wide discount. Sale amounts are not combined.
Ans - Extremely. We transact business using a secure server that encrypts all of the information you provide. So you can be sure that your privacy is protected.
Ans -  We treat your personal information with discretion. We'd love to add to our mailing list so that we can make you aware of special offers, sales, or new products & services. For our full privacy policy, click here.